Money Refunds Org UK - how to get refunds, money back and compensation for faulty goods and services in the UK - plus loads of other consumer information too.

FREE Practical Advice and Tips on how to get money back, replacements, credits, compensation and more for poor service and shoddy goods across the UK

How do I?

When wishing to claim compensation, a refund or replacement first off please check the sections on the LEFT MENU under AREAS for possible answers.

Look at several sections if there is a related or similar section, also review Prevention and Checklist pages for some useful tips.

If you cannot find the answer there tell us your problem using the form below. We can only offer advice and cannot not enter into any discussions with the supplier. We cannot make phone calls or write letters for you.

There is NO CHARGE for this service but we cannot guarantee any time scale to process your request.

The information in this FIRST section is essential for our records and serves as protection for other Members interests. We DO NOT keep personal information on file, and your address and telephone number (s) will NOT be provided to any other Member or person or posted on this Web Site. It is privileged information between you and moneyrefunds.org.uk. We cannot accept your query without it.

Use the TAB key to move DOWN the questions and sections.

Your Title

Your name

Street address

Address (cont)

Town /City

County

Postal code

Country ( Select country ) UK ONLY PLEASE

Work Phone Inc STD

Home Phone Inc STD

FAX (IF ANY) Inc STD

Your E-mail

Please explain the nature of the problem, e.g. what you bought or have ordered and what has gone wrong.

Give suppliers name, address, telephone contact numbers and any names to contact

Total cost of goods of services inc VAT, show items costs if several
Do you have estimates or quotations or other written details and prices?
What was the DATE of purchase?

Amount paid so far, and method e.g. cash, cheque (personal/bankers draft/building society), credit or debit card etc

Do you have receipts, or copies of cheques etc?

What are you claiming - full refund, deposit refund, replacement, credit note or what?

Have you asked for a refund, or just wanting advice on a course of action?
If asked supplier why have you not succeeded? Why is the supplier refusing to refund?

Has the supplier offered anything?
When did you contact the supplier (date) and whom did you speak to, or see, and what was their status (manager, salesperson etc)?

Any other comments or information you want to tell us?

Questions or problems regarding this web site should be directed to our Support Desk.

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